Tuesday, October 16, 2007

When Does Are Broken Promises JUST Lies?

I'm a Tigers Baseball fan, so I have to say three strikes and you're out! Just in the last week, DR Horton has three new strikes, so they're out again. When you have to post a sign in your front window about all your problems, and neighbors are stopping to say they thought only they were having problems, you know it is the rule rather than the exception.

So here we go again... It is 10-16-07 already, and of the list sent to us by Brian Patrick, DR Horton Warranty department out of San Antonio, and only the mortar work was done since we received this in an email. I must note that Chester (#3) also came by and said that the design of our roof over the front door is architecturly unsound. Per Chester, the water coming off the roof, from the “flash” lands right at the corner of the roof and stone fascia, where they join.
More rain today, as this year hasn’t been a dry one in Texas, and still multiple leaks in the 11.5 month old roof.

This is the email from DR Horton/Brian Patrick:

Without a doubt I have not kept my word and I will not offer any excuses. However, I will offer the following work schedule that has been coordinated and de-conflicted with the appropriate vendors.

1- 10/11 AM: M&M Framing (Benny) will show up to address the squeak @ the master bath floor/door casing. Also framer will re-nail siding nail pops near A/C compressor.
2- 10/11 AM: Ramirez Roofing will show up to address shingles on porch roof to ensure that is not the reason for the leak.
3- 10/11 PM: Chester from DEH Engineering will show up at 5:30 PM to inspect and eventually provide you a structural integrity report per your request.
4- 10/12 PM: Cabinet Creations will install a new counter top (right of oven only) where you requested a buffing, laminate could not be buffed, so I’ll replace.
5- 10/12 AM: Bailey’s Building Materials will install gutters over porch ceiling where kick out flashing drains directly on porch roof, this is where we believe the leaking problem originates.
6- 10/12 PM: Trim-Rite will come back and adjust rear and garage entry doors.
7- 10/12 PM: Rodriquez Masonry will point up mortar where identified.
8- 10/12 AM/PM: I have the drawers for the kitchen and will install them as promised.
9- 10/12 AM: With verbal concurrence from the certified engineer, I have Richter Drywall Company on standby to button up the sheetrock hole.
10- 10/12 PM: If drywall repairs occur, paint drywall repairs and attic access panel. Fall back date if problems occur will be 10/15.
11- 10/12 AM/PM: Pending weather R&G (Dirt Contractor) will address drainage issues. If for some reason grading can not be done on 10/12, 10/15 will also act as a fall back date.
Barring any unforeseen problems, hopefully this time the repairs will go smoothly. Deepest apologies!

Brian

So again... do yourself a favor. Buy and existing home, so you can see what you're getting (a complete home). Stay away from DR Horton homes, and save yourself allot of stress and inconvieniance.

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